SUSI Tech Privacy Policy

Last Updated: 8 April 2025

1. Introduction

SUSI Tech ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.susi.tech] (the "Site").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site. We reserve the right to make changes to this Privacy Policy at any time and for any reason. Any changes will be effective immediately upon posting the updated Privacy Policy on the Site.

2. Data Controller Information

Data Controller: SUSI Tech Address: Buchenweg 7, 2751 Matzendorf-Hölles, Austria Email Address: dataprivacy@susi.tech Phone Number: +39 335 774 9491

3. Personal Data We Collect

Website Visitors

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Analytics

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Form Submissions

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with Google Drive for storage.

Fonts

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

  • Information about your browser, network, or device

  • Information about this site and the page you're viewing on it

  • Your IP address

4. Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app.

Types of Cookies We Use

  • Necessary cookies: These cookies are required for the basic functionality of our website and cannot be switched off. They are usually set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.

  • Analytics and performance cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

Cookie Management

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences through our cookie consent banner that appears when you first visit our site.

You can also set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality may be restricted.

For more information about the cookies Squarespace uses, please visit The cookies Squarespace uses.

5. Legal Basis for Processing

We process your personal data on the following legal grounds:

  • Consent: For analytics, marketing communications, and certain optional cookies, we process your data based on your explicit consent.

  • Legitimate Interest: For website functionality improvements, security purposes, and business analytics.

  • Contractual Necessity: When you submit forms to request information or services from us.

  • Legal Obligation: To comply with legal requirements applicable to our business.

6. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, operate, and maintain our website

  • To improve, personalize, and expand our website

  • To understand and analyze how you use our website

  • To develop new products, services, features, and functionality

  • To communicate with you about inquiries submitted through our forms

  • To detect, prevent, and address technical issues

  • To comply with legal obligations

7. Third-Party Data Processors

We share your personal data with the following third parties:

  • Squarespace: Our website hosting provider that collects visitor data and analytics.

  • Google Drive: Used for storage of form submissions.

  • Google Fonts: Provides fonts used on our website.

  • Adobe Fonts: Provides fonts used on our website.

Each of these processors is GDPR-compliant and has appropriate data processing agreements in place. For more information on their privacy practices, please visit their respective privacy policies:

8. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, region, country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.

We ensure that any international transfers of personal data are subject to appropriate safeguards, such as:

  • Standard Contractual Clauses approved by the European Commission

  • Adequacy decisions by the European Commission

  • Binding Corporate Rules for transfers within a corporate group

9. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

  • Analytics data: Retained for 26 months

  • Form submissions: Retained for 3 years after last contact

  • Server logs: Retained for 90 days

10. Your Data Protection Rights

Under the GDPR, you have the following rights:

  • Right to Access: You have the right to request copies of your personal data.

  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.

  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

  • Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.

  • Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at dataprivacy@susi.tech.

11. How to Make a Complaint

If you have any concerns about our use of your personal information, you can make a complaint to us at dataprivay@susi.tech.

You also have the right to lodge a complaint with your local data protection authority. For EU residents, you can find your data protection authority's contact details at: https://edpb.europa.eu/about-edpb/board/members_en

12. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: dataprivacy@susi.tech By phone: +39 335 774 9491 By mail: Buchenweg 7, 2751 Matzendorf-Hölles, Austria